How the service works
Click on the Contact us tab and send us an e-mail. Let us know the periods you have been charged penalty and interest for and the amount of each. Include your first name and daytime phone number only. DO NOT include tax account numbers, your last name, your address or other confidential information.
When we get your e-mail, we’ll call you. You’ll tell us how the charges came to be applied to your account and a bit about the circumstances you’re in. We’ll listen and take notes. We might ask some questions for clarification. Once we understand the facts, we’ll be able to tell you the cost to write your letter. If you’re interested in purchasing our services we’ll start writing. We’ll send you an e-mail when your letter is ready. You’ll be asked to go to our website, read the legal disclaimer, and make payment through PayPal.
We’ll e-mail you a receipt and a clear, concise and compelling letter that states your case for remission or reduction of penalties and interest. Applications for relief from penalties and interest often require supplementary documentation. Canada Revenue Agency may ask for Income and Expense, Asset and Liability statements, letters from medical practitioners, or other information that will support your case. Your success may depend on your ability to obtain or assemble this information.
Canada Revenue Agency requires the completion of an application form (rc 4288) that can be found on their website. You may cut and paste the content of the letter into Section 2, #5 of the fill-able rc 4288 form. If you don’t wish to cut and paste the letter into the application form, just leave that portion of the form blank and simply print the letter we send you. Staple it to your completed application form and mail it to your nearest Tax Services Office.